766pub Privacy Policy

1. Information We Collect

766pub collects various categories of personal information to provide, maintain, improve, and secure our online casino and sports betting services. The information we collect falls into the following categories:

1.1 Information You Provide Directly

When you register an account with 766pub, you voluntarily provide personal information including but not limited to:

• Identity Information: Full legal name, date of birth, gender, nationality, government-issued identification number (as required for age verification and regulatory compliance);
• Contact Information: Email address, mobile telephone number, residential address, postal code;
• Account Credentials: Username, password, security questions and answers, personal identification number (PIN);
• Financial Information: Bank account details, e-wallet account information (GCash, Maya, Coins.ph), cryptocurrency wallet addresses, payment card information (last four digits only), transaction history, deposit and withdrawal records;
• Verification Documents: Copies of government-issued photo identification (passport, driver's license, national ID), proof of address documents (utility bills, bank statements), selfies holding identification for enhanced security verification;
• Communication Records: Messages sent through live chat, customer support tickets, emails, feedback forms, survey responses.

1.2 Information Collected Automatically

When you access and use 766pub services, we automatically collect certain technical and usage information including:

• Device Information: Device type, operating system, browser type and version, screen resolution, device identifiers, mobile network information;
• Connection Information: IP address, internet service provider (ISP), geographic location (country, region, city), time zone settings;
• Usage Data: Pages visited, features accessed, games played, time spent on site, click patterns, navigation paths, referral sources, search queries;
• Gaming Activity: Bets placed, wager amounts, game outcomes, winnings and losses, bonus claims, session duration, game preferences, favorite games;
• Transaction Data: Deposit amounts, deposit methods, withdrawal requests, payment processing times, transaction success or failure status.

1.3 Information from Third Parties

We may receive information about you from third-party sources including:

• Payment processors and financial institutions (to verify payment method ownership and prevent fraud);
• Identity verification service providers (to confirm your identity and age);
• Marketing partners and affiliates (if you were referred to 766pub through an affiliate link);
• Social media platforms (if you choose to connect your social media accounts);
• Fraud prevention and security service providers (to detect suspicious activity and protect against fraud).

2. How We Use Your Information

766pub uses the personal information we collect for the following lawful purposes:

2.1 Account Management and Service Delivery

• To create, maintain, and manage your 766pub account;
• To process your registration and verify your identity and age (21+ requirement);
• To authenticate your access and prevent unauthorized account use;
• To provide customer support and respond to your inquiries;
• To process deposits, withdrawals, and other financial transactions;
• To credit bonuses, free spins, cashback, and promotional offers to your account;
• To enable you to play casino games, place sports bets, and use all Platform features.

2.2 Regulatory Compliance and Legal Obligations

• To comply with Philippine data protection laws, including the Data Privacy Act of 2012 (Republic Act No. 10173);
• To fulfill anti-money laundering (AML) and counter-terrorism financing (CTF) obligations;
• To meet know-your-customer (KYC) requirements and verify source of funds;
• To comply with responsible gaming regulations and enforce self-exclusion programs;
• To respond to legal process, court orders, government requests, or regulatory inquiries;
• To maintain records required by gaming authorities and financial regulators.

2.3 Security and Fraud Prevention

• To detect, prevent, and investigate fraudulent activity, unauthorized access, and security breaches;
• To monitor account activity for signs of bonus abuse, collusion, or Terms violations;
• To protect the integrity of our games and ensure fair play;
• To identify and block duplicate accounts, underage users, and users from restricted jurisdictions;
• To implement and maintain security measures protecting user accounts and Platform infrastructure.

2.4 Marketing and Communications

• To send you promotional offers, bonuses, free spins, and exclusive deals (with your consent);
• To communicate about new games, features, tournaments, and platform updates;
• To send transactional emails about deposits, withdrawals, account changes, and important notices;
• To deliver personalized content and recommendations based on your gaming preferences;
• To conduct surveys, request feedback, and improve customer satisfaction.

2.5 Platform Improvement and Analytics

• To analyze user behavior, gaming patterns, and Platform usage to improve our services;
• To conduct statistical analysis, market research, and business intelligence;
• To optimize website performance, fix technical issues, and enhance user experience;
• To test new features, games, and payment methods;
• To develop new products and services tailored to Filipino player preferences.

3. Legal Basis for Processing

Under the Philippine Data Privacy Act and international data protection standards, 766pub processes your personal information based on the following legal grounds:

• Contractual Necessity: Processing is necessary to fulfill our contractual obligations under the Terms and Conditions you accepted when registering your account;
• Legal Obligation: Processing is required to comply with Philippine laws, gaming regulations, AML/KYC requirements, and court orders;
• Legitimate Interests: Processing serves our legitimate business interests in operating a secure, fair, and profitable gaming platform, provided such interests do not override your fundamental rights;
• Consent: You have provided explicit, informed consent for specific processing activities such as receiving marketing communications or sharing data with third-party partners;
• Vital Interests: Processing is necessary to protect your vital interests or those of another person in emergency situations.

4. Information Sharing and Disclosure

766pub does not sell, rent, or trade your personal information to third parties for their marketing purposes. However, we may share your information with the following categories of recipients under strict confidentiality and data protection obligations:

4.1 Service Providers and Business Partners

We engage trusted third-party service providers to perform functions on our behalf, including:

• Payment processors (GCash, Maya, bank payment gateways, cryptocurrency payment providers);
• Identity verification and KYC service providers;
• Game developers and software providers (JILI, Pragmatic Play, PG Soft, Evolution Gaming, etc.);
• Customer support and live chat platforms;
• Cloud hosting and data storage providers;
• Marketing and analytics platforms;
• Fraud detection and cybersecurity service providers.

These service providers have access only to the information necessary to perform their designated functions and are contractually bound to protect your data and use it only for authorized purposes.

4.2 Legal and Regulatory Authorities

We may disclose your information to government authorities, law enforcement agencies, courts, regulatory bodies, or other third parties when:

• Required by law, legal process, subpoena, or court order;
• Necessary to comply with gaming regulations or licensing requirements;
• Requested by Philippine or foreign authorities in connection with AML/CTF investigations;
• Necessary to enforce our Terms and Conditions or protect our legal rights;
• Required to protect the safety, property, or rights of 766pub, our users, or the public.

4.3 Business Transfers

In the event of a merger, acquisition, corporate reorganization, sale of assets, or bankruptcy, your personal information may be transferred to the acquiring or successor entity, subject to the same privacy protections described in this Policy.

4.4 With Your Consent

We may share your information with other third parties when you have provided explicit consent for such disclosure, which you may withdraw at any time.

5. Data Security Measures

766pub takes data security seriously and implements comprehensive technical, administrative, and physical safeguards to protect your personal information against unauthorized access, disclosure, alteration, and destruction. Our security measures include:

• Encryption: All sensitive data, including passwords, financial information, and personal identification details, are encrypted using industry-standard SSL/TLS encryption protocols during transmission and AES-256 encryption at rest;
• Access Controls: Strict role-based access controls ensure that only authorized personnel with legitimate business needs can access personal information;
• Secure Infrastructure: Our servers and databases are hosted in secure, monitored data centers with redundant security systems, firewalls, intrusion detection, and 24/7 monitoring;
• Regular Security Audits: We conduct periodic security assessments, vulnerability scans, and penetration testing to identify and remediate potential weaknesses;
• Employee Training: All employees with access to personal data undergo mandatory data protection and security awareness training;
• Incident Response: We maintain a documented incident response plan to quickly detect, contain, and respond to data breaches or security incidents.

While we strive to protect your personal information using best practices, no method of electronic transmission or storage is 100% secure. You are responsible for maintaining the confidentiality of your account credentials and must notify us immediately of any suspected unauthorized access.

6. Cookies and Tracking Technologies

766pub uses cookies, web beacons, pixel tags, and similar tracking technologies to enhance your experience, analyze Platform usage, and deliver personalized content. A cookie is a small text file stored on your device that allows us to recognize your browser and remember your preferences.

6.1 Types of Cookies We Use

• Essential Cookies: Required for basic Platform functionality, including login authentication, session management, and security features. These cannot be disabled without affecting Platform usability;
• Performance Cookies: Collect anonymous information about how users interact with the Platform, including page views, navigation paths, and error messages, to help us improve performance;
• Functionality Cookies: Remember your preferences, language settings, and customization choices to provide a personalized experience;
• Marketing Cookies: Track your activity across websites to deliver targeted advertisements and measure campaign effectiveness.

6.2 Managing Cookies

You can control cookie settings through your browser preferences. Most browsers allow you to refuse cookies or delete existing cookies. However, disabling essential cookies may prevent you from using certain Platform features. Disabling marketing cookies will not reduce the number of advertisements you see but may make them less relevant to your interests.

7. Data Retention

766pub retains your personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. Specific retention periods include:

• Active Accounts: Personal information associated with active accounts is retained for the duration of your account relationship with 766pub;
• Closed Accounts: After account closure, we retain certain information for a minimum of five (5) years to comply with Philippine financial regulations, AML/KYC requirements, and tax laws;
• Transaction Records: Financial transaction records, including deposits, withdrawals, and gaming activity, are retained for at least seven (7) years as required by law;
• Marketing Communications: Contact information used for marketing purposes is retained until you withdraw consent or request deletion;
• Legal Holds: Information subject to legal proceedings, investigations, or regulatory inquiries is retained until the matter is resolved.

After the applicable retention period expires, we will securely delete or anonymize your personal information in accordance with data protection best practices.

8. Your Privacy Rights

Under the Philippine Data Privacy Act of 2012 and international data protection standards, you have the following rights regarding your personal information:

8.1 Right to Access

You have the right to request confirmation of whether 766pub processes your personal information and obtain a copy of the data we hold about you. We will provide this information in a structured, commonly used format.

8.2 Right to Rectification

If you believe that any personal information we hold about you is inaccurate, incomplete, or outdated, you have the right to request correction or update of such information.

8.3 Right to Erasure

You may request deletion of your personal information under certain circumstances, including when the information is no longer necessary for the purposes for which it was collected, when you withdraw consent, or when processing is unlawful. This right is subject to legal retention obligations.

8.4 Right to Restriction of Processing

You may request that we limit the processing of your personal information in certain situations, such as when you contest the accuracy of the data or when processing is unlawful but you prefer restriction over deletion.

8.5 Right to Data Portability

You have the right to receive your personal information in a structured, machine-readable format and transmit it to another service provider where technically feasible.

8.6 Right to Object

You may object to processing of your personal information based on legitimate interests, including profiling and direct marketing. We will cease such processing unless we demonstrate compelling legitimate grounds that override your interests.

8.7 Right to Withdraw Consent

Where processing is based on your consent, you have the right to withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing conducted prior to withdrawal.

8.8 Exercising Your Rights

To exercise any of these rights, please contact our Data Protection Officer at [email protected] with your request. We will respond within thirty (30) days of receiving a valid request. We may request additional information to verify your identity before processing your request.

9. International Data Transfers

766pub primarily operates within the Philippines and stores data in secure facilities located in the Philippines and other jurisdictions with adequate data protection standards. In certain circumstances, your personal information may be transferred to, stored, or processed in countries outside the Philippines where our service providers, payment processors, or game developers are located.

When we transfer personal information internationally, we ensure that appropriate safeguards are in place, including:

• Standard contractual clauses approved by data protection authorities;
• Adequacy decisions recognizing equivalent data protection standards in the destination country;
• Binding corporate rules for intra-group transfers;
• Your explicit consent for specific transfers where required by law.

We remain responsible for the protection of your personal information regardless of where it is processed.

10. Children's Privacy

766pub services are strictly intended for adults aged twenty-one (21) years and older. We do not knowingly collect, use, or solicit personal information from anyone under the age of 21. If we become aware that we have collected personal information from a person under 21 without parental consent verification, we will immediately delete such information and terminate the associated account.

If you are a parent or guardian and believe that your child under 21 has provided personal information to 766pub, please contact us immediately at [email protected] so we can take appropriate action.

11. Changes to This Policy

766pub reserves the right to modify, update, or replace this Privacy Policy at any time to reflect changes in our practices, legal requirements, or business operations. When we make material changes, we will update the "Last Updated" date at the top of this page and may provide additional notice through email, Platform notification, or prominent website posting.

Your continued use of 766pub services following the posting of a revised Privacy Policy constitutes your acknowledgment and acceptance of the changes. We encourage you to review this Policy periodically to stay informed about how we protect your information.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

• Email: [email protected]
• Data Protection Officer: Available through customer support
• Live Chat: 24/7 support available on the 766pub website
• Mailing Address: 766pub Data Protection Department, Metro Manila, Philippines

We are committed to addressing your privacy concerns promptly and transparently. For data protection complaints that cannot be resolved directly with 766pub, you have the right to lodge a complaint with the Philippine National Privacy Commission.